The specialty drug fulfillment process is complex
Enrollment forms can be difficult to find and are time-consuming to complete.
Hard-to-read faxes can cause extra calls between pharmacies and practices.
Often patients leave the office before signing consent, further delaying the process.
The prior authorization process is separate from Rx ordering, causing duplication of work.
There's no way to track the steps in the process and see when the script is complete.