The specialty drug fulfillment process is incredibly complex.
Communication barriers and fragmented, manual workflows result in a process that can take as long as 6 to 8 weeks to get from physician order to fulfillment.
Heavy administrative burden means your office spends up to 20 minutes per specialty prescription identifying and filling out the right form(s) required to complete an order.
Obtaining patient consent outside of the provider’s office (as is most often the case) can take 7 days or more.
Add to that verifying benefits and securing prior authorization and you get a process that lasts weeks longer than it should.